Travel Booking Terms & Conditions
The terms and conditions set forth in this Agreement constitute the entire understanding and agreement between you and TravelOnly Inc. operating as Travel By Rosie (collectively referred to as “TravelOnly”) with respect to any and all bookings, tours or transactions made with TravelOnly.
By providing your credit card, signing, or electronically accepting a booking, you accept all of the terms in this Agreement and direct us to perform services on your behalf. All persons named in your booking are subject to this Agreement and you affirm that you have made all other participants listed in the booking aware of these terms – regardless of how final payment is made – and that all participants accept these terms.
Deposits and Payment: A deposit (the “Deposit”) may be required at the time of booking and is non-refundable, unless otherwise specified. By providing your credit card information to TravelOnly to pay for travel services, you are confirming that you will pay the total amount charged according to your cardholder agreement. In addition, you agree not to chargeback your payment.
Future Travel Voucher/Credit: A future travel voucher/credit may be issued at the discretion of the operator/supplier in lieu of a cash refund in circumstances where Travel Services cannot be provided.
Cancellations and Refunds: To cancel your booking, you must submit your request to us in writing by email to rdarosa@travelonly.com. Cancellation fees may apply. No refund will be made for unused travel services or any unused portion of the services. Any changes to your booking are also subject to the terms and conditions of the tour operator, airline, cruise line, hotel or other supplier.
Changes to Bookings: If you change your travel dates or alter your itinerary after we confirm your trip, a change fee may apply. The type and scope of change dictates the amount of the change fee charged by the supplier.
TravelOnly Change and Cancellation Fees: Should you cancel or change your booking prior to departure a change fee of a minimum of $50 per person may be due immediately at time of cancellation through TravelOnly and will be charged to the credit card on file. This fee shall be in additional to any fees charged by the supplier and will be advised to you at the time of booking.
Trip Cancellation: You acknowledge that the amenities, accommodations, transportation, route, schedule, and itinerary of a trip may change without prior notice due to local circumstances or events, which may include mechanical breakdown, flight cancellations, illness, strikes, political disputes, weather, border crossing problems, and other unforeseeable factors. In the event of a change of schedule, we will notify you of available alternatives as soon as reasonably possible.
Accuracy Of Information: TravelOnly makes every effort to ensure the accuracy of the information contained herein and to the best of its knowledge, all information is accurate at the time of publication and/or booking. We try to ensure that the prices on this website are accurate, however, errors do occur and we reserve the right to refuse to accept and/or the right to cancel and refund any bookings, purchased at any price posted in error. Updates are published on our website when new information is made available, however, TravelOnly cannot be responsible for any inaccuracies or omissions contained herein or for any third party publications or postings. Information contained herein is provided as a guideline only and should be verified directly with other available sources. TravelOnly reserves the right to make changes to these Terms and Conditions at any time, and any changes to these Terms and Conditions will be effective immediately upon being posted on our website.
Responsibility: TravelOnly acts only as an intermediary for the various independent suppliers that provide lodging, meals, transportation, sightseeing, activities, insurance or other goods and services connected with your trip. You acknowledge that you are aware and clearly understand that these suppliers are independent contractors, are not managed by TravelOnly and are not agents or employees of TravelOnly. A supplier’s services are subject to the supplier’s own terms and conditions and the local laws and regulations of the relevant country.
Force Majeure: TravelOnly will not be deemed in breach of this Agreement or otherwise liable to you, by reason of delay in performance or nonperformance of any of its obligations under this Agreement to the extent that any such delay or nonperformance is due to any Force Majeure. “Force Majeure” means any circumstances beyond the reasonable control of TravelOnly, including without limitation acts of God, terrorist activities, insurrection, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, sickness, quarantine, government intervention, weather conditions, and unforeseen circumstances.
If TravelOnly and/or any of its suppliers are affected by Force Majeure, TravelOnly shall be entitled to, and may in its sole discretion, vary or cancel any itinerary or arrangement in relation to the trip.
Travel Insurance: We strongly recommend that you purchase comprehensive travel insurance, covering trip interruption and cancellation, baggage, medical, accident/life, evacuation, repatriation and other expenses which might arise as a result of loss, damage, injury, delay or inconvenience occurring to you.
Pre-Departure Documentation: It is important that you carefully read all trip-related documents that you receive from us as soon as you receive them. It is your responsibility to contact us if any information is incorrect. We cannot accept any liability if you do not notify us of any inaccuracies within twenty four (24) hours of your receipt of those documents.
Passports and Visas: You are responsible for ensuring that all necessary travel documents are valid and effective and in your possession for the entire tour. Although destinations may have their own requirements, it is strongly advised that your passport be valid for at least six (6) months after the scheduled date of departure from the last country visited, regardless of the entry requirements of the country. Other required documents may include visas, permits and vaccination certificates. You assume complete and full responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements. You are also solely responsible for any adverse consequences resulting from incomplete or defective documentation. While we may provide information or advice on matters such as visas, vaccinations, climate, clothing, baggage, and special equipment in good faith as a courtesy to you, we are not responsible for any errors or omissions as to the information provided.
Health: Immunizations may be required to gain entry into certain destinations and/or to gain re-entry back into Canada. Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip. For information on Canadian requirements regarding provisions on immunizations, passports, visas, etc. please visit www.travel.gc.ca. It is recommended that travelers contact the destination country’s embassy in Canada with further questions before they depart.
Entry and Flight Requirements: Certain things my be required for different destinations. You may be required to wear a mask while at the airport. You may be required to have your temperature checked and/or a blood check performed at the airport. You may be required to show proof of a negative COVID19 test. You may be required to show proof of certain vaccinations such as COVID19, or Yellow Fever, etc. All requirements can change at any time and new terms can be added. This SITE is a good resource to help you determine what is needed, however it is recommended that you always go to the source, i.e. your destination country's website.
Flights and Baggage: We recommend you check the website of your airline for check-in and cut-off times prior to departure for your flight and destination. You should also contact your airline to determine if there is any charge for checked baggage, excess baggage, as well as any weight and carry-on requirements specific to your airline, or your carry-on items could be refused. You should also check what items are permitted in your carry-on luggage. Some advanced seat selection, airport fees, airport transfers, taxes and baggage fees, where applicable, may not be included in the pricing. Advanced seat selection and baggage fees vary depending on the airline(s) you are booking with.
Refusal to Transport/Removal of Customer/Refusal of Entry: The Tour Operator, Airline nor Travel Agency or acting Agent shall be liable for its or another air carrier’s refusal to transport or refusal of entry to the customer(s) arising from the following circumstances: a Customer fails to register for a flight (no show), a Customer jeopardizes public safety, a Customer does not hold the proper travel documents or the latter are invalid, a Customer violates or may violate any applicable law, a customer has a criminal record, if the final payment is not honored, the Staff or air carrier deems it necessary to deny boarding of a Customer in order to prevent any danger or risk to such Customer or to any other person or property, or to ensure the safe conduct of the flight. This section also applies, with the necessary adjustments, to maritime and ground transportation.
Cannabis and Cross Border Travel: Under the Cannabis Act, the legalization of cannabis in Canada will not change Canada’s border rules. Taking cannabis or any product containing cannabis across Canada’s international borders (going or coming home) will remain illegal and can result in serious criminal penalties both at home and abroad. This will be the case even if you are travelling to places that have legalized or decriminalized cannabis. Transporting cannabis used for medical purposes will also remain illegal. Cannabis is illegal in most countries. Previous use of cannabis, or any other substance prohibited by local law, could result in a traveler being denied entry to his or her destination country. Each country or territory decides who can enter or exit through its borders. The Government of Canada cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements. Please click this LINK to learn more.
Local Laws and Etiquette: Please be aware that different living standards and practices exist outside of Canada including, but not limited to, provisions of utilities, accommodations, customs and services of all kinds. TravelOnly cannot guarantee the condition of any destination, including safety, health or climate conditions. You may view the Government of Canada’s Travel Advice and Advisories at HERE for current information.
Indemnification: In consideration of TravelOnly making a booking on your behalf, you agree to indemnify and save harmless TravelOnly, and its employees, agents and assigns, from any and all possible claims, demands, damages, expenses, costs or actions in respect to injury, damage or loss which may result from your booking. You agree that the sole remedy for any default by TravelOnly arising under this Agreement shall be the return of the paid trip cost.
Severability: If any provision of this Agreement shall be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render the Agreement unenforceable or invalid as a whole and the other provisions shall continue to have full force and effect.
Successors and Assigns: This Agreement shall inure to the benefit of and be binding upon the Participant and their respective heirs, legal personal representatives, successors and assigns.
Governing Law: This Agreement shall be governed by the laws of the Province of Ontario and the laws of Canada. You agree and hereby submit to the non-exclusive jurisdiction of the courts of the Province of Ontario with respect to all matters relating to this Agreement.
Travel Rules Everyone Should Be Aware Of: Travel Resources for Canadian Travelers Advisories/Entry Requirements can be found HERE Refusal to transport/removal of Customer/Refusal of entry/ Additional testing fees: The Tour Operator nor Travel Agency or acting Agent shall be liable for its or another air carrier, Government or Resort/Hotel's refusal to transport or refusal of entry to Customers arising from, but not limited to, the following circumstances: a Customer fails to register for a flight (no show), a Customer is denied boarding (including their entire party) due to health reasons including but not limited to COVID19 related symptoms, a Customer jeopardizes public safety, a Customer does not hold the proper travel documents or the latter are invalid, a Customer violates or may violate any applicable law, a customer has a criminal record, if the final payment is not honored, the Staff or air carrier deems it necessary to deny boarding of a Customer in order to prevent any danger or risk to such Customer or to any other person or property, or to ensure the safe conduct of the flight. This section also applies, with the necessary adjustments, to maritime and ground transportation including refusal or denial of entry to your destination due to health or safety concerns. The Customer also is aware that they may be quarantined at destination if advised by the Government, airline or resort/hotel or other governing entities. The Customer may also be required to pay a test fee upon entry at destination. Cannabis and cross border travel. Under the Cannabis Act, the legalization of cannabis in Canada will not change Canada’s border rules. Taking cannabis or any product containing cannabis across Canada’s international borders (going or coming home) will remain illegal and can result in serious criminal penalties both at home and abroad. This will be the case even if you are travelling to places that have legalized or decriminalized cannabis. Transporting cannabis used for medical purposes will also remain illegal. Cannabis is illegal in most countries. Previous use of cannabis, or any other substance prohibited by local law, could result in a traveler being denied entry to his or her destination country. Each country or territory decides who can enter or exit through its borders. The Government of Canada cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements. Find more details HERE.
It remains your responsibility to be aware of the risks related to the spread of infectious or contagious diseases and to take necessary precautions applicable to any health hazards, including but not limited to COVID19. To ensure the safety of all guests and employees, airports, airlines, resorts and service providers may have mandatory safety protocols in place and the availability of some of their services and facilities may be impacted. Many insurance companies consider travel vouchers as compensation for loss of travel and will not provide coverage in the form of a refund.
Use of Website General Terms
If you access and use this Web site, you accept and agree to be bound by and comply with the terms and conditions mentioned herein. TRAVELONLY INC may change such terms and conditions, at its sole discretion, from time to time, and you agree to be bound by and comply with such terms and conditions as they may be modified.
Copyright: TRAVELONLY INC owns and retains the copyrights in the materials found in the TRAVELONLY INC Web site. Unless otherwise specified, no one has permission to copy, reproduce or republish in any form, any information found on the TRAVELONLY INC Web site. No material from this site or any Web site owned, operated, licensed or controlled by TRAVELONLY INC may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices.
Trademark: TRAVELONLY INC, TRAVELONLY INC & design and the TRAVELONLY INC "Sun" are registered trademarks. No trademark is granted in connection with the material contained in the TRAVELONLY INC Web site. EFFORTS ARE MADE TO ENSURE THAT THE SITE AND THE INFORMATION (the "Information") ARE CURRENT AND ACCURATE, BUT PLEASE NOTE THAT THEY ARE BOTH PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. TRAVELONLY INC reserves the right to modify or change periodically the Information or the products appearing on its Web site and expressly excludes any liability resulting from such modifications or changes. TRAVELONLY INC does not warrant the accuracy, adequacy, timeliness or completeness of the Information on the Site and expressly disclaims liability for errors or omissions in the Information or the Site. PLEASE RECOGNIZE THAT THE ACCURACY OF THE INFORMATION SHOULD BE CONFIRMED BEFORE YOU RELY ON IT. Further, TRAVELONLY INC does not represent or warrant that the Site will be available and will meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of data and/or equipment.
Limitation of Liabilities: TRAVELONLY INC makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-TRAVELONLY INC Web site, please understand that it is independent from TRAVELONLY INC and that TRAVELONLY INC has no control over the content on that Web site. In addition, a link to a non-TRAVELONLY INC Web site does not mean that TRAVELONLY INC endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for use is free of such items as viruses and other items of a destructive nature.
IN NO EVENT, IN REGARD TO THIS WEB SITE OR ANY OTHER HYPERLINKED WEB SITE, WILL TRAVELONLY INC BE LIABLE TO ANY PARTY OF ANY DAMAGES OR INJURY CAUSED BY (INCLUDING BUT NOT LIMITED TO) ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The use of this Web site or the Information is entirely and completely at your risk or at the risk of your customers. If you access this site through a link to a non-TRAVELONLY INC Web site, and such Web site is for the booking of different products, TRAVELONLY INC invites you to read carefully the terms and conditions specifically specified in such linked Web site.
Use of Information: If you respond to this Web site with information such as questions, comments, suggestions, or the like regarding the content of this Web site, such information shall be deemed to be non-confidential and TRAVELONLY INC shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Further, TRAVELONLY INC shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing, and marketing products or services incorporating such information.
Jurisdictional Issues: Unless otherwise specified, the materials in this Web site are presented solely for the purpose of promoting TRAVELONLY INC products. TRAVELONLY INC makes no representation that materials and products are available in all locations and on the dates indicated. Flight schedules and destinations may also be subject to change. It is your sole responsibility to make the appropriate verifications with TRAVELONLY INC or with your travel agent.
This agreement shall be governed by and construed in accordance with the laws of the province of Ontario without giving effect to any principles of conflicts of law. If any provision of this agreement be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by both parties.
